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  • 2024-08-03

How to book Grab as a foreigner: Step-by-step guide 2024

Is Grab available in Vietnam? The answer is Yes, and you can use it easily in every city or province in Vietnam. Grab is well-known for foreign visitors to get around the city easily and friendly-use. Let’s figure out this step-by-step guide about how to book Grab in Vietnam as a foreigner in our article. 

Grab is the go-to ride-sharing app for both locals and tourists in Vietnam. This app offers a wide range of services and has become essential for transportation in the country. Besides, Grab is readily available in Hanoi, Ho Chi Minh, Da Nang and so on and of course throughout Southeast Asia.

How to book Grab?

Step 1: Download and Install the Grab App

  • Begin your Grab journey by downloading the user-friendly app from the Apple App Store or Google Play Store. This mobile application is essential for accessing and utilizing Grab's services.
  • Create a personal Grab account by providing your phone number, email address, or linking your preferred social media profile. This account will serve as your digital identity within the Grab ecosystem, allowing you to manage your bookings, payment methods, and personal information.

Step 2: Set Your Location

  • Grant the Grab app permission to access your device's location settings. This enables the app to accurately pinpoint your current position, ensuring efficient ride matching and navigation.
  • The app will automatically detect your location, eliminating the need for manual address input and streamlining the booking process.

Step 3: Choose Your Service

  • Explore the diverse range of transportation options offered by Grab, including GrabCar for private car services, GrabBike for motorcycle taxis, GrabFood for food delivery, and more.
  • Carefully consider your transportation needs, preferences, and budget when selecting the most suitable service. Factors such as travel distance, traffic conditions, and desired level of comfort should influence your choice.

Step 4: Booking

  • Specify your desired destination by entering the address manually or selecting it from your saved locations.
  • The Grab app will provide real-time estimates of the fare and expected arrival time of your driver, empowering you to make informed decisions.
  • Confirm your booking by tapping the "Book Now" button, initiating the process of connecting you with an available driver.

Step 5: Track Your Driver

  • Monitor the progress of your ride through the app's real-time tracking feature, which displays your driver's location on a map.
  • Stay informed about your driver's estimated arrival time through timely notifications, allowing you to plan accordingly.

Step 6: Payment

  • Enjoy the convenience of multiple payment options offered by Grab, including cash, credit cards, and the GrabPay digital wallet.
  • Select your preferred payment method before or after your ride, depending on your personal preference and circumstances.

Do you need a phone number to use Grab in Vietnam?

No, Vietnam phone numbers are not necessary to log in or book grab in Vietnam. You just need to download the Grab app and then fill up your account with your current phone number. Notably, with a view to operating it, wifi or data connection is essential to use Grab and as a result, you still need a SIM to use data when wifi connection is not available. 

Moreover, you can use a valid email and password or your existing Facebook account to connect automatically. Because both a valid email address and mobile number are required while login

Why should you use Grab in Vietnam?

Air Conditioning: Grab offers air-conditioned vehicles, providing relief from Vietnam’s hot climate. It also creates a pleasant environment for relaxation and productivity during your journey.

Safety: Hanoi's traffic is chaotic, with frequent motorbike accidents. Grab's enclosed environment enhances passenger safety. Reduce the risk of accidents involving motorbikes, a common occurrence in big cities like Hanoi, Ho Chi Minh,...

Cost-Effective: Save money on transportation compared to other options like taxis or private cars. Grab is a budget-friendly transportation option in Vietnam, with fares averaging approximately 12, 216 Vietnamese Dong (or $0. 49 USD) per kilometer.

Additional Tip

  • Preparing Your Grab Account Before Arriving in Vietnam
  • Download the Grab app: Ensure easy access to Grab services by downloading the app before your trip.
  • Load your credit card: Add your preferred credit card to your Grab account prior to departure.
  • Use an overseas mobile number: If you encounter issues loading your credit card with a Vietnamese number, try using your overseas number.
  • Avoid roaming charges: Loading your credit card before arriving in Vietnam can prevent incurring roaming charges for SMS verification.
  • Optimize your Grab experience: By following these steps, you can enjoy a seamless and hassle-free Grab experience in Vietnam.
  • You can use app in the English version: Don’t worry if you cannot understand Vietnamese, you can install the English version in the Grab app setting. 
  • Your Route May Deviate: Hanoi traffic conditions can be unpredictable, leading Grab drivers to potentially deviate from the app's suggested route. It's important to understand that the fare is predetermined based on the initial booking and does not change regardless of the route taken. Instances of passengers accusing drivers of overcharging due to route alterations have been reported. While passenger safety is a valid concern, financial worries related to route deviations are unfounded.

We hope that through our step-by-step guide on how to book Grab as a foreigner, it can be easier for you to book any Grab in Vietnam and enjoy your traveling during your interesting and memorable time in Vietnam.

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